Curiouser and curiouser … the familiar phrase from the Alice in Wonderland story comes to mind while trying to make sense of the litany of Apple Device Enrollment Program (DEP) configurations for iOS enrollment. Conceptually, DEP serves a simple purpose: mandating mobile device management (MDM) enrollment to devices. However, the sheer number of available configurations and nuances can be even more confusing than one of the Cheshire Cat’s riddles. This post deciphers the riddle of DEP configuration by using an extensive Alice in Wonderland metaphor to explain common DEP enrollment workflows.
Down the Rabbit Hole
Much like Alice, I spent quite a bit of time completely lost while navigating through the world of DEP-based staging options for iOS devices. As a result, I tested just about every available configuration trying to figure out how different settings impact the enrollment workflow. It turns out the Cheshire Cat was right all along. The way you ought to go depends on where you want to go.
In the world of DEP enrollment, you want to go to an end-user enrollment workflow that addresses your use cases. This post defines four common DEP-based enrollment flows, their typical use cases, and provides configuration best practices for enrollment settings.
Six Impossible Things before Breakfast?
Or rather four common, completely possible enrollment scenarios that I do not personally recommend trying to tackle before breakfast. After all, breakfast is the most important meal of the day. No matter what time of day you start, review the four DEP enrollment scenarios below, and use the associated character to help remember the workflow’s particular behavior.
Begin at the Beginning…
Now that you explored the four common DEP enrollment scenarios, we can detail the settings that get you what you want from the start of a DEP-based enrollment. As described in the table below, each scenario has different requirements as to DEP profile settings and potentially additional settings elsewhere in the VMware AirWatch console.
…And Go On until You Come to the End.
As you can see, there are quite a number of options you can leverage when onboarding devices through DEP. I encourage you to review the scenarios covered in this blog to find ways to continue simplifying and automating device enrollment in your organization. As always, you can find more information on the Device Enrollment Program and the specific settings covered here on myAirWatch and in the online help resources built directly into your AirWatch console.
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